EXCHANGES

1. Subscribers may exchange their tickets for free, for all others, there is a ($3) three-dollar processing charge per ticket exchanged.
2. When exchanging tickets for higher-priced performance, the patron will pay the difference. This upgrade charge is paid by subscribers and non-subscribers.
3. When exchanging tickets for a lower-priced performance, there is no refund for the difference.
4. Once the date on your ticket has expired, they are no longer valid for exchange purposes. 
5. Tickets can only be exchanged for a performance of the same event. 
6. If you are unable to attend a production or exchange your ticket; give your tickets to a friend.
7. All ticket exchanges are subject to seating availability. Ticket availability may be confirmed over the phone by calling 410-772-4900 and choosing option "ticket availability" from the answer machine menu. Once the date on your tickets has passed, the tickets cannot be exchanged.
8. REP Stage is not responsible if exchange tickets sent via mail, fax or overnight-drop slots are not received. Call to confirm 410-772-4900.

METHODS OF EXCHANGE

IN-PERSON: Visit the box office Tuesday through Friday between 12pm and 5pm.
(NO EXCHANGES IN THE FINAL HOUR BEFORE CURTAIN.)

MAIL: Send your tickets to the Horowitz Center Box Office, Howard Community College, Room: HVPA200, 10901 Little Patuxent Parkway, Columbia, MD 21044. Include your name, address, daytime and/or evening phone numbers, and the date/time of the new performance of your choice. Ticket availability may be confirmed over the phone by calling 410-772-4900 and choosing option "ticket availability" from the answer machine menu.

FAX: Tear your tickets in half, photo copy/scan them, then fax the torn tickets to 410-772-4467 by 4:00 p.m. on FRIDAYS. Again, include the same information as noted above for MAIL.

EMail: Tear your tickets in half, scan them, then email the image of the torn tickets to boxoffice@howardcc.edu by 4:00 p.m. on FRIDAYS. Again, include the same information as noted above for MAIL.